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ResearchIn beta

Hear why, from your customers.

An AI researcher for your customers. It interviews them by voice, video or text, and asks the follow-up every time.

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Hear.

Voice interview

Why did you stop at the payment step that day?

Follow-up

What did you expect the delivery fee to be?

Customer

The delivery fee only showed at the very end.

Theme

Delivery costs shown too late in the checkout.

Surveys ask everyone the same question.
Research asks the next one.

Features

Everything Research hears.

Interviews that adapt.

Research follows a guide, not a script, and digs deeper wherever an answer is worth it.

How did you feel when the delivery fee appeared?

Annoyed. I thought it was free.

What made you think delivery was free?

Voice, video or text.

In the format and language each customer prefers.

Show them the page.

Share screens and visuals in the middle of an interview.

Recruit on your own site.

One script shows an invitation on the pages you choose. Or upload your own email list.

Got 5 minutes to tell us how it went?

Start the interview

A guide, written with you.

The assistant drafts your research guide and helps at every step.

Live co-pilot mode.

You lead the interview. The AI suggests the next question live.

How it works

From question to insight.

  1. 01

    Write the guide

    Say what you want to learn. The assistant drafts the guide.

  2. 02

    Invite customers

    From your site or your email list, with replies tracked per study.

    RepliedInvited

  3. 03

    Read the insights

    Themes, quotes and what customers meant, in one summary.

Connect

Triggered by what Vision sees.

When Vision spots a negative pattern, Research can ask the visitors concerned why it happened.

Vision spots a pattern→Research asks why
Henkan MCP
  • Claude
  • ChatGPT
  • Henkan Chat
  • +Your own agents

Experts and agents

Research listens.
Your consultant decides.

Research

What the agent does

  • Runs every interview, day or night
  • Digs deeper on every single answer
  • Sums up what customers really meant
Your consultant

What the expert does

  • Frames the right research question
  • Joins the interviews that matter
  • Turns the findings into tests

At a glance

Research, now in beta.

Status
In beta
Access
Henkan clients
Interviews
Voice, video, text
Recruiting
Site and email

Henkan Agent Platform

Meet the other agents.

In beta

See. Vision

Session replay your agents can read.

Learn more ›
In beta

Speak. Chat

Your whole stack in one conversation.

Learn more ›
In beta

Act. Variant

Insights turned into live variants.

Learn more ›

Stop guessing.
Start asking.

Research is available to Henkan clients.
Talk to Henkan and we’ll set you up.

Talk to Henkan
Henkan Agent Platform · v1.2.1
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