Henkan Research is an AI user researcher. You prepare a study with a coach, the AI interviews real customers by voice or in writing, and you get a synthesis with findings, quotes, hypotheses and A/B test ideas.
QuickstartExplore the demo study, then run your own study end to end.How a study worksThe four tabs, the six preparation steps and the study statuses.Prepare a studyFrame the need with the coach and write the interview guide.Recruit participantsEmail list, public link and QR code, or invitations on the client's site.Follow the interviewsResponse rate, coverage and whether new interviews still teach you something.Synthesis and reportReview, validate and share the findings with your client.
What a study looks like#
A study answers one business question through interviews of 10, 15 or 20 minutes, with a target of 6 completed interviews per customer profile by default. The flow is always the same:
- Prepare Describe the problem and the decision to inform, then let the coach help you write the topics to cover.
- Recruit Invite customers by email, share a public link, or show an invitation on the client's website.
- Interview Each participant talks with the AI researcher, out loud or in writing, in French or English, whenever it suits them.
- Analyse Read the transcripts, ask questions across all interviews, and generate a synthesis.
- Share Validate the synthesis and send the client a read-only report link.
Who it is for#
Henkan Research is used by Henkan consultants and by the teams of Henkan's clients. You do not need research training: the coach explains each step and the AI follows qualitative research practice during interviews. See How the AI interviewer works.
Find your way#
- New here: start with the Quickstart.
- Preparing a study: follow the six steps from Create a study to Launch the study.
- Sending a link to participants: read What participants see first.
- Questions about data: see Security and privacy and Limits.