DocsOpen Henkan Research
Interviews and results

Follow the interviews

Track the response rate, completed interviews, length and topic coverage, see who has responded and know when to stop recruiting.

Up to date with v1.2.1Updated 17 October 20261 min read

Once the study is open, the Interviews tab shows who has responded, who is mid-interview and who needs a reminder, and whether new interviews still bring new ideas.

The Interviews tab of the demo study.
The Interviews tab of the demo study.
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Response rate. People who completed an interview out of people invited by email.
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Coverage. Share of required topics covered across completed interviews.
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Who has responded. Every participant, with status and last activity.

Key figures#

FigureHow it is calculated
Invitation response rateInvited participants who completed an interview, divided by invited participants. Public-link and on-site interviews are not part of this rate.
Completed interviewsAll completed interviews from every source, excluding your tests.
Average lengthAverage duration of completed interviews, next to your target.
Required topics coveredFor completed interviews, the share of required topics the AI marked as covered.

Who has responded? lists every participant with their Profile, Status (Invited, Link opened, Started, Completed, Declined) and Last activity. Use it to decide who to remind; automatic reminders do it for you.

Interview breakdown at the bottom splits completed interviews By mode (voice and video or text), By language, By source and, for on-site invitations, By site page.

Are we still learning new things?#

Qualitative research stops when new interviews stop bringing new ideas. This is called saturation. The section lists the new themes each interview brought, in the order the interviews happened.

Saturation analysis on the last three interviews.
Saturation analysis on the last three interviews.
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Saturation. New themes brought by each interview, in order.
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Window. How many recent interviews to compare: 2 to 5.
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Recommendations. Whether to keep going, and which profiles are missing.
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New themes. Themes this interview raised for the first time. Interviews that add nothing show No new themes.
  1. Wait for two interviews The analysis starts once 2 interviews are completed.
  2. Choose the window Select Analyse the last N interviews (2 to 5, default 3).
  3. Read the recommendation If none of the last N interviews brought a new theme, the study has probably reached saturation: you can close it or target another profile. Otherwise, keep interviewing.
  4. Fill missing profiles Profiles to fill lists profiles with no completed interview yet and profiles your objectives need but that seem absent from the sample.

See all interviews across studies#

All interviews in the sidebar lists every completed interview from all your studies, newest first, with the study, mode and duration. Select a participant to open the interview.

All interviews, across studies.
All interviews, across studies.
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All interviews. Completed interviews from every study.
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Anonymous interviews. From the public link or on-site invitations.