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Interviews and results

Transcripts and interview details

Read each interview with its summary, topic coverage and timeline, highlight passages and export all transcripts.

Up to date with v1.2.1Updated 17 October 20261 min read

Every completed interview has a transcript and a five-line summary. Open an interview to read it in full, jump to moments in the recording and highlight passages.

The Transcripts view of Results.
The Transcripts view of Results.
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Export. Downloads all transcripts as a CSV file.
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An interview. Select the name to open it. The card shows the profile, the mode, the duration and the summary.

Open an interview#

  1. Go to Transcripts In Results, select Transcripts.
  2. Open one Select the participant's name. Interviews from the public link or on-site invitations show Participant via public link.

You also reach an interview from a quote in the synthesis, from a citation in Ask your interviews, from All interviews in the sidebar, or from Your tests on the test step.

The interview page of a written interview.
The interview page of a written interview.
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Interview details. Date, mode, language, duration and source.
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Timeline. Markers for visuals shown and topics covered; select one to jump there.
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Summary. Five lines written by the AI; topic coverage and highlights follow below.
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Transcript. Select a time to jump to that moment in the recording.
PartWhat it shows
RecordingThe video or audio, when the participant agreed to recording. Written interviews are not recorded.
TimelineBelow the recording: an image marker for each visual shown, a check marker for each topic covered.
SummaryFive short lines written by the AI when the interview ends. Regenerate writes it again.
Topic coverageEach topic of the guide: in depth, covered or not covered.
Highlighted passagesPassages you highlighted, with their tag. Select a time to jump there.
TranscriptEvery turn, with the time since the start, the speaker (AI or Participant) and the text.

Highlight a passage#

Highlighting a transcript line with a tag.
Highlighting a transcript line with a tag.
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Selected line. Select a line to highlight it; select it again to cancel.
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Tag. A short label for the passage.
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Highlight. Saves the passage under Highlighted passages.
  1. Select a line In Transcript, select the participant's line.
  2. Tag it Type a tag, for example "delivery costs". Without a tag, the passage is tagged "insight".
  3. Save Select Highlight. The passage appears under Highlighted passages.

Export the transcripts#

In Transcripts, select Export transcripts (CSV). The file has one row per turn of every completed interview, excluding tests:

ColumnContent
session_idThe interview's identifier
respondentThe participant's name, or "Public link"
segmentThe participant's profile
offset_secondsSeconds since the start of the interview
speakerai or respondent
textWhat was said