DocsOpen Henkan Research
Interviews and results

Ask your interviews

Ask questions in plain language across all completed interviews and get answers that cite the participant and the exact moment.

Up to date with v1.2.1Updated 17 October 20261 min read

Ask your interviews answers questions about everything participants said. Each claim cites the participant and the moment in the interview, so you can check it in one click.

Two questions asked about the demo interviews.
Two questions asked about the demo interviews.
1
Your question. Ask in plain language.
2
Citation. Participant and moment; select it to open the interview there.
3
Follow-up. Keep asking; the conversation keeps its context. The box to type in is below.

Ask a question#

  1. Open it In Results, select Ask your interviews.
  2. Ask Type a question, or pick a suggested one such as "Who mentioned delivery costs, and when?" or "How do the profiles differ?".
  3. Check the evidence Select a citation such as [Léa D. · 1:18] to open the interview, scrolled to that moment.

Good questions to ask:

  • "What frustrates people most at payment?"
  • "Which participants mentioned promo codes?"
  • "What did new customers say that loyal customers did not?"
  • "Give me three quotes about account creation."

How answers work#

  • Answers use only the transcripts of completed interviews, excluding tests. If the transcripts do not contain the answer, the AI says so.
  • Answers give counts ("2 of 4 participants") rather than percentages.
  • Answers are in English, or in the language you write in. Quotes stay in their original language.
  • The conversation is saved with the study, so you find it again next time.